Our goal is to keep your system operating at peak performance with minimum unplanned downtime.
Our technicians are highly experienced and skilled. Their ability to provide fast analysis and repair solutions can save your company time and money. Our centers are ASME compliant and we offer warranties for our work.
We understand that interrupting production seriously impacts our customers’ business. That is why we are fully staffed with a team of experts to provide complete repair services, on site or in one of our service centers. Thanks to their extensive product knowledge, they are able to make a fast diagnosis and repair.
Our experts will inspect and evaluate your system to determine the best preventive maintenance program for your plant. Preventive maintenance allows you to pre-plan the times your system will be down for service. In addition, costly failures are minimized and optimum performance is achieved.
Mersen service specialists are available to consult, troubleshoot, commission, start-up, inspect, evaluate and provide options. Due to our years of experience and know-how, we can provide valuable insight for your specific system and process.
Start-up is a critical phase, and its success depends on many factors specific to each processing system. Our vast experience in graphite equipment means that we are able to help your company with a successful start-up.
Our team of process experts can audit your installation, identify areas where your existing equipment can be enhanced, and recommend upgrades to improve performance and extend life.
Our highly trained specialists can train your staff on routine maintenance and equipment repairs, as well as safety standards. Our team of system technicians are available to provide support and training onsite or at one of our service centers.
To keep Mersen equipment working optimally, OEM parts are required. Spare parts are manufactured to the highest level of precision and work flawlessly with our equipment. Mersen delivers spare parts around the world.
Rapid response is critical when something goes wrong. With two strategically-located Service Centers, Mersen is able to provide quick action should an emergency occur.
This repair work and leak testing was performed by Mersen Service Center in Salem, Virginia, USA in our climate-controlled Reactive Metal Equipment Repair Room.
